She followed him back into the room and sat down on the couch. "I know. I really am sorry you're going through this, Scotty. Can you turn a little more that way so I can reach your hair better?" she asked, gesturing. "I'm sorry if this hurts a little." She'd brought a brush, which she used to gently work the tangles out of Scotty's hair. Once it was untangled she started carefully french braiding it.